Tuesday, 18 September 2007

Dispute Resolution Kit

The Housing Corporation & The Housing Ombudsman Back TPAS Dispute Resolution Toolkit
The TPAS Annual Conference saw the launch of the ‘Dispute Resolution Toolkit’.
The Toolkit was funded by the Housing Corporation, through the Innovation into Good Practice programme, and supported by the Housing Ombudsman.

Read this most interesting article on the Tenant Participation Advisory Service Website(TPAS)
Click on the following link:
http://www.tpas.org.uk/sub_page.asp?id=6&artid=1000&cat=37
You can find the full version of the Tool Kit here(59 pages !!)
http://www.housingcorp.gov.uk/upload/pdf/Dispute_resolution_toolkit.pdf